There's no College Tools button on my Blackboard Ultra assignment


Running the College Tools Self Diagnosis tool can help you fix common issues in seconds.

To do so, follow the link: collegetools.io/diagnostic-test


This quick 5 second health check will run several automatic technical tests to ensure basic functionalities are working as they should. If the issue persist, we then recommend to follow the help article.

If you are experiencing an issue where you don’t see the College Tools button next to your assignment question, please make sure you are using the latest versions of the extension: 

In Google Chrome:

  1. Type chrome://extensions into the address bar
  2. Click Remove in the College Tools section
  3. Use this link to download the latest version

Still no good? If the issue persist you may check out related articles or reach out directly to our team for us to take a detailed look at your case.