Why am I getting billed after I canceled?

If you have canceled your subscription but are still getting charged, you might have more than one College Tools account. This can occur if you mistyped your email address or unintentionally created a new account.

To find the account that’s charging your card, search every email inbox you use for the phrase “College Tools” to locate any of our emails. Once you find the right email address, you can reset your password and log in to the account to cancel the subscription.

If this doesn’t resolve the issue, please reach our to us mentioning unfound charge source.