How do I clear cache and cookies?

To delete cookies for one website:

  1. Open Chrome.
  2. Type chrome://settings/content/all  into address bar
  3. Type "collegetools" in the Search Bar field.
  4. Click Delete displayed data.
  5. Click Delete to confirm. 

To delete all cookies and cache:

Note: Ensure you back up your saved passwords and bookmarks before clearing the cache and cookies.

  1. Open Chrome.
  2. Type chrome://settings/clearBrowserData  into address bar
  3. Set Time range to All time.
  4. Select Cookies and other site data and Cached images and files.
  5. Click Clear Data to confirm. 

Suggestion: If web pages are not displaying properly, try using your browser’s incognito or "private browsing" mode to determine if the issue is related to something other than cache or cookies.