I do not see the College Tools button on a certain web page but see it on other web pages

⚠️ Before proceeding with the article, we highly recommend that you run the College Tools Self Diagnosis tool. To do so, follow the link: collegetools.io/diagnostic-test

This quick 5 second health check will run several automatic technical tests to ensure basic functionalities are working as they should. If the issue persist, we then recommend to follow the help article.

There are a couple of reasons the College Tools direct button integration via the extension may not be available on a certain web page:

The page may not be directly supported by the extension
The page may not have loaded properly
Website owners might have deactivated College Tools on their web page.

Note: If a certain website is not directly supported by the extension, you may reach out to our customer support to request a new integration which will promptly be added.

Note: if the button integration is not available, feel free to use the Screenshot or Text-selection mode which is universally available.