I don't see the College Tools button on my quiz
If you do not see the College Tools button on your homework or assignment, there are a couple of reasons this may be occurring:
- The page may not be directly supported by the extension
- The extension is not properly installed - to ensure this is not the case, please run our self diagnosis tool
Running the College Tools Self Diagnosis tool can help you fix common issues in seconds.
To do so, follow the link: collegetools.io/diagnostic-test
This quick 5 second health check will run several automatic technical tests to ensure basic functionalities are working as they should. If the issue persist, we then recommend to follow the help article.
Check conflicting extensions
Other browser extensions may conflict with College Tools.
To address this, try temporarily turning off all other extensions you’re using:
- Type chrome://extensions into the address bar
- Switch all other extensions except College Tools off.
Note: If a certain website is not directly supported by the extension, you may reach out to our customer support to request a new integration which will promptly be added.
Note: if the button integration is not available, feel free to use the Screenshot or Text-selection mode which is universally available.